How a project runs
Every step is agreed in writing. You know the price, the scope and the dates before you pay anything.
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01
Send a brief
Tell us about the product, the goal of the video and the materials you have. A brief is only an enquiry: it doesn't reserve time, fix a price or commit you to anything.
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02
Concept and order confirmation
We reply by email with a concept and an order confirmation: the price, the deliverables, the dates, the revision round and how we'll stay in touch. Nothing is ordered until you accept it.
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03
Pay 50% to start
For your first video you pay half the price to start, which is $225 for the pilot. Later orders are paid 100% upfront. There are no subscriptions and no automatic charges.
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04
Approve the storyboard
We send the storyboard and you approve it before any animation starts. If the storyboard needs to change after approval, we'll tell you how that affects the price and dates and ask first.
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05
Design and animation
We design and animate the video and add music and sound effects. The three days start once the storyboard is approved and we have all the materials.
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06
Preview and one round of revisions
You get a watermarked preview. Send us one combined set of feedback and we'll make the revisions. Fixes for anything that doesn't match the agreed brief don't count as your revision round.
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07
Your decision on the first video
Keep the video
$225
Approve the release in writing and pay the remaining 50% within five business days of the invoice. You get the clean final MP4. After full payment and a short rights document, the rights pass to you.
Decline it
$0 more
If you don't like the result, you can decline it. You don't pay the second half. The first 50% covers the work done, and the video isn't released or used.
The option to decline applies to your first video with us. Later orders follow the agreed brief and revision round. Full details are in section 6 of the Service Terms.
What we need from you
- A demo account, or screenshots and screen recordings of the screens to show
- Figma files or design assets, if you have them
- Your logo, brand colours and fonts
- The one message the video should get across
- One person who gives feedback and approves the work
Please don't send
- Passwords to live accounts
- Payment details or card numbers
- Real customer records or personal data
- Confidential material you're not cleared to share
Demo accounts and anonymised screens are ideal.
Tell us what you're launching.
A brief is only an enquiry. Nothing is ordered or paid until you accept a written order confirmation.